Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • account balances and payment history
  • checking account information and employment information

When you are no longer our customer, we continue to share your information as described in this notice.

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons AUTOPAY chooses to share; and whether you can limit this sharing.


For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. Does AUTOPAY share? Yes.

For our marketing purposes— to offer our products and services to you. Does AUTOPAY share? Yes.

For joint marketing with other financial companies Does AUTOPAY share? No.

For our affiliates’ everyday business purposes— information about your transactions and experiences. Does AUTOPAY share? No

For our affiliates’ everyday business purposes— information about your creditworthiness. Does AUTOPAY share? No.

For non-affiliates to market to you. Does AUTOPAY share? No.

Call 855-219-0123 or go to


How does AUTOPAY protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law.   These measures include computer safeguards and secured files and buildings.

How does AUTOPAY collect my personal information?
We collect your personal information, for example, when you

  • apply for financing or provide account information
  • pay your bills or give us your income information
  • provide employment information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?
Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.


Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • AUTOPAY has no affiliates

Companies not related by common ownership or control.   They can be financial and nonfinancial companies.

  • AUTOPAY does not share with non-affiliates so they can market to you.

Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • AUTOPAY does not jointly market.


Nevada Residents: If you are a resident of Nevada, the following Telemarketing Notice applies to you. We may contact you by telephone to offer additional financial products and services that may be of interest to you. You may elect not to include your telephone number on our internal Do-Not-Call list if you do not wish to receive telemarketing calls from us.   If your telephone number is included on our internal Do-Not-Call list, we may still contact you for servicing purposes. To include your account on our Do-Not-Call list, please (i) follow the instructions in the “To Limit Our Sharing” box on page 1 of this document, (ii) call us toll free at 1.855.219.0123 or (iii) write in your request to: AUTOPAY, P.O. Box 40469, Denver, Colorado 80204.   Nevada residents may contact us or the Nevada Attorney General for further information about these rights.   Contact the Nevada Attorney General by calling 1-775-684-1100, sending an email via the Attorney General’s “contact us” page at or by writing to: Office of the Attorney General, Nevada Department of Justice, Bureau of Consumer Protection, 100 North Carson Street, Carson City, NV 89701.

You may also register your phone number with the Federal Do-Not-Call Registry at 888.382.1222 or visit the website at Nevada customers are provided this notice under Nevada state law.